Insurance

Our services are fee-for-service. As a Licensed Social Worker, therapy services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage fully by asking your insurance company the following questions:

  • Do I have mental health benefits?
  • What is my annual deductible and has it been met for this year?
  • When does my calendar year start?
  • How many sessions per calendar year does my plan cover?
  • Does my plan have out of network benefits?
  • How much does my plan cover for out of network provider?
  • Is approval required from my primary care physician?
  • What does the company allow (“reasonable and customary”) for the following codes: 90791, 90832, 90834, and 90837.
  • Are there standardized forms I will need to submit for reimbursement? Where do I find them?

INVESTMENT

The fee for the first therapy session is $190 for Jennifer Manning Plassnig, LCSW-C and $185 for Heidi Diliberto, LCPC.

The fee for an individual or family therapy 50 minute session is $170 for Jennifer Manning Plassnig, LCSW-C and  $165 for Heidi Diliberto, LCPC.

The fee for group therapy and meditation groups varies. Please ask me about the rates when you sign up for either of these services.

Payment

Cash, Check or Credit/Debit cards accepted for payment. Payment is required at or before each scheduled session. There is a $35 fee if you pay by check but do not have sufficient funds.

Cancellation policy

We require a 24 hour cancellation notification. If you miss your appointment without providing 24-hour notice, you will be assessed a full session fee for the missed appointment.

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Phone call Policy

If you would like to speak with me in between our scheduled sessions, you may call me. I will do my best to return your call within 48 hours during business days. Be aware that calls longer than 10 minutes will be treated as a therapy session and will be charged at a prorated rate of my fee every 15 minutes. If phone calls become frequent between session (e.g. more than once every other week), I will suggest that we address these issues during more frequent sessions so that I may better address them.

Text message and Email Policy

I only use text messages and email for appointment related matters, such as scheduling appointments or to inform each other if we are running late for an appointment. This is to avoid the risk of a breach in confidentiality. Therapy issues are not discussed through texts or emails.

Social Media Policy

Due to confidentiality, I do not friend or otherwise connect with current or former clients on social media. This is due to the possibility of compromising and blurring the lines of our therapist/client relationship and confidentiality. In addition, messaging through social media is not a secure form of communication, as a result I will not respond to any messages that clients send to me through these avenues. Also, please be aware that there is a risk of a confidentiality breach if you choose to follow my professional social media pages, engage with them, (via “likes” or comments), or leave comments on my blog. If you decide to engage with my social media or blog, or if you choose to write a review about me online, please be mindful of what you say and the risk of exposing that you are my client.

Crisis Policy

If you are suicidal or have another emergency situation, you may be served by calling 911, go to your nearest emergency room. You may call a mobile crisis unit and hotline at: Grassroots 410-531-6677, Baltimore County Crisis Response 410-931-2214, or call the National Suicide Prevention Lifeline at 1-800-273-8255.

Confidentiality

Therapy is a safe and confidential place to work through challenges. We all have challenges in our lives. All visits and records are confidential. No one will be informed about your participation in counseling without your specific request in writing for a release of information.

In general, the law protects the confidentiality of all communications between a client and a psychotherapist. No information is disclosed without prior written permission from the client.

However, there are some exceptions required by law to this rule. Exceptions include:

  • Suspected child abuse or dependent adult or elder abuse. The therapist is required to report this to appropriate authorities immediately.
  • If a client is threatening serious bodily harm to another person. The therapist is required to notify the police.
  • If a client intends to harm herself or himself. The therapist will make every effort to work with the individual to ensure their safety. However, if an individual does not cooperate, additional measures may need to be taken.

If you have further questions about confidentiality, or any of the policies above, they can be discussed in person on your initial visit.

I only use text messages and email for appointment related matters, such as scheduling appointments or to inform each other if we are running late for an appointment. This is to avoid the risk of a breach in confidentiality. Therapy issues are not discussed through texts or emails.

Good Faith Estimate

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate.